I bought this for my daughter for Christmas when she was 17 months old. She is now nearly 2 and still doesn't play with it. I loved it in the store and thought it was a great toy. I loved that the numbers and letters show up on a screen while the phone speaks them. But once the demo tab is out, there's no hearing it. I called Fisher Price and they said it was not defective but made safe so a child won't get hearing damage when it is put up to her ear. I completely understand that but what I don't understand is how a child is supposed to push the buttons and look at the screen with the phone up to her ear. What a poorly thought out toy. I'm sure Fisher Price will stop selling it soon.